Shipping policy



Immediately available items will be delivered to you within 1-5 business days (Monday-Saturday) by DHL. Shipping within Germany is free of charge for you. 

We will also gladly try to ship your order abroad if you contact us with an appropriate request at .

Please note:
Delivery may be delayed by one business day if there is a Sunday or holiday between order and delivery.


To save paper, please send us a short email that you would like to return the shipment. We will then send you a return slip, which allows you to return the item to one of more than 25,000 DHL parcel stores in Germany.

To return your item

Fill out the return slip (optional). We appreciate your feedback and use the return reason to improve our products and services.
Pack the item together with the return bill in the shipping box.
Stick the return bill clearly visible on your package. 
Drop off the package at a post office branch or around the clock at a DHL Packstation near you.

The address for your online store returns is:

Mathildenstr. 35
60599 Frankfurt am Main

We will notify you by e-mail as soon as we have processed your return. When returning ordered items, the corresponding value of goods will be refunded to you via the same payment method you used when placing your order. Based on our experience, the bank processing time for the amount to be credited to your credit card account after the return has been posted may take a few business days. This is due to the processing speed of your bank, on which we unfortunately can not influence.

Please understand that we can currently only accept returns of items purchased in the ANGELA MIKLAS online store.

If you would like to return items purchased elsewhere, please contact the store where you purchased these items directly. Here you may be offered a solution on the spot.



In the ANGELA MIKLAS online store you can easily and securely pay by credit card (AMEX and Mastercard). Please understand that we cannot accept so-called prepaid credit cards.

State-of-the-art encryption techniques, such as the Secure Socket Layer (SSL) and the 3D-Secure procedure make your credit card purchase in the ANGELA MIKLAS store particularly secure.

During the order process, we need the card's check digit in addition to the card number, validity and credit card company. You will also find this three- or four-digit number on your credit card.


As an additional payment method, the free online service Paypal is available to you in the ANGELA MIKLAS online store. Open a PayPal account, link your bank account or credit card to your PayPal account and pay easily and securely with PayPal. Please note that the verification of your Paypal account may take a few days. 

The payment methods offered here apply to the ANGELA MIKLAS online store and not to other stores where ANGELA MIKLAS items can be purchased.